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Hit enter to search or ESC to closeMenuOur Team News Solutions image Payer Consultation & Analytics Plan Design Marketing Network Development Preventative Maternity Management Wellness, Prevention and Chronic Condition Management Predictive Modeling COVID Education Program Pre-Treatment Utilization Management Directional Care Concierge Services Medical Second Opinion Treatment Behavioral / Mental Health Specialized Case Management Nurse Consultation Services Upfront Negotiations Post-Treatment First Level Negotiations Primary Network Access Out-of-Network Solutions Negotiations Complex Claims Management Reporting Referral Forms Join Our Team Contact Provider Login | Customer Login CONSUMER FOCUSED, RESULTS-DRIVEN SERVICE SINCE 1987 OUR EXPERIENCE WORKS FOR YOU. Who we are Hines is a nationwide, independent leader in personalized managed health care, focused on what’s important to you—comprehensive services with the program excellence and cost containment that you demand. — Learn more about Hines and Associates What we do Our Solutions Opus one is designed to ensure that the people involved in each aspect of your member’s healthcare needs are fully supported through every step of the patient journey. With Opus one , your organization can be sure they’ll get the right solution for you, your partners, and your members, all at the right price. Discover our solutions for: Payer Preventative Pre-Treatment Treatment Post-Treatment Featured Solution Behavioral Health Hines’ Behavioral Health Case Managers are highly experienced in navigating today’s complex healthcare systems to help your members manage their treatment near home, for optimal recovery. — Learn more about Hines Behavioral Health What’s New Latest News News News May 9, 2024 The Walmart Closures Mean More Than Just An Empty Kiosk By Courtney Beckers, National Accounts Executive at Hines Retail giant Walmart has recently announced the closure of its in-store clinics, a move that has sparked conversations about the evolving landscape… Dylan York News News April 23, 2024 Hines Offers Specialized Case Management for Cancer Support By Steve McClung It’s frightening to realize that after so many years of progress in the fight against cancer, we have seen tremendous improvements in treatment, great reductions in mortality… Dylan York News News April 10, 2024 Stress Less with Hines’ Financial Solutions! Hines invites you to stress less with our full suite of financial solutions for rising healthcare costs! April is recognized as National Stress Awareness month, so we at Hines… Dylan York Hines & Associates, Inc. is a nationwide, independent leader in personalized managed health care, focusing on what’s important to you—comprehensive services with the program excellence and cost containment that you demand. CORPORATE OFFICE 115 East Highland Avenue Elgin, IL 60120 T 800.735.1200 F 847.741.1306 SALES & MARKETING 14 North Riverside Avenue St. Charles, IL 60174 T 800.735.1200 © Hines & Associates, Inc. 2021 A member of the Global Excel FamilyProvider Login | Customer LoginOur Team News Solutions image Payer Consultation & Analytics Plan Design Marketing Network Development Preventative Maternity Management Wellness, Prevention and Chronic Condition Management Predictive Modeling COVID Education Program Pre-Treatment Utilization Management Directional Care Concierge Services Medical Second Opinion Treatment Behavioral / Mental Health Specialized Case Management Nurse Consultation Services Upfront Negotiations Post-Treatment First Level Negotiations Primary Network Access Out-of-Network Solutions Negotiations Complex Claims Management Reporting Referral Forms Join Our Team Contact A Member of the Global Excel Family As a member of the Global Excel Family, Hines continues to offer you the customer service excellence you’ve come to expect from us. Global Excel is one of the largest independent assistance and cost-containment companies specializing in the U.S. market. With over 360 corporate clients located in more than 90 countries around the world, Global Excel manages approximately 372,000 inpatient, outpatient and non-medical cases and files per year and processes over $1.95 billion in claims annually. To find out more visit the Global Excel...